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Insights/Founder's Letter

Why Most Brands Still Don't
Understand Gen Z in the UAE

June 2026 8 min read Yasmine Dandan, Co-Founder, Voyo

Over the past year, I've had conversations with marketers, founders, government stakeholders, and campaign teams across the GCC. Nearly all of them are asking the same question:

"How do we connect with Gen Z?"

It's a fair question. Gen Z is becoming one of the most influential consumer groups in the region. They shape trends, influence purchasing decisions, and increasingly determine which brands stay relevant and which quietly fade into the background.

Yet despite the attention they receive, I believe most organizations still misunderstand them.

The issue isn't that Gen Z is difficult to reach. In fact, they are more connected than any generation before them.

The real challenge is that many brands are still trying to speak to Gen Z using strategies designed for older audiences.

The Problem Isn't Reach. It's Relevance.

When campaigns fail to resonate with young people, the first instinct is often to blame the creative, the platform, or the budget.

In my experience, that's rarely the root cause.

More often, the problem is a lack of understanding.

Many organizations see Gen Z as a demographic. We see them as a culture. That's an important distinction.

You can buy media to reach a demographic. You cannot buy relevance within a culture.

Young people today are constantly exposed to content, advertising, and brand messaging. They've developed an incredible ability to filter out anything that feels forced, overly corporate, or disconnected from their reality.

The brands winning their attention are not necessarily the biggest brands. They're the brands that understand how young people think, what they care about, and how they communicate with each other.

What We're Seeing Across the UAE and GCC

One of the biggest mistakes I see is assuming that Gen Z in the Gulf behaves exactly like Gen Z elsewhere.

Yes, global trends matter. But local culture matters too.

Young people in the UAE and across the GCC are influenced by global creators, international brands, and worldwide conversations. At the same time, they remain deeply connected to local values, family expectations, language, identity, and regional culture.

The brands that succeed understand both sides of that equation. The brands that struggle usually lean too far in one direction, either trying so hard to be global that they lose cultural relevance, or communicating in ways that feel disconnected from how young people actually consume content today.

The gap between those two realities is often where campaigns fail.

Why Traditional Research Isn't Enough

Many organizations still rely on surveys, focus groups, and historical reports to understand youth audiences. Those tools still have value. But youth culture moves faster than traditional research cycles.

A trend can emerge, spread, evolve, and disappear before a quarterly report is even published.

That's why understanding Gen Z requires a different approach. You need continuous visibility into what young people are talking about, what communities they're participating in, what concerns are shaping their decisions, and how their attitudes are evolving.

The goal isn't simply to identify trends. The goal is to understand the deeper motivations behind those trends. When you understand the "why," you stop chasing culture and start anticipating it.

What Youth Intelligence Actually Means

At Voyo, we often talk about youth intelligence. People sometimes assume that means tracking TikTok trends or monitoring social media conversations. It's much bigger than that.

Youth intelligence is the process of understanding how the next generation sees the world. It's about identifying the values, concerns, aspirations, and cultural shifts that influence how young people make decisions.

For brands, that means understanding what builds trust. For governments and institutions, it means understanding what drives engagement. For political and public campaigns, it means understanding how to communicate in ways that feel authentic rather than performative.

The organizations that invest in this understanding gain a significant advantage, not because they have better advertising, but because they make better decisions.

The Cost of Getting It Wrong

The consequences of misunderstanding Gen Z don't always show up immediately. A campaign may still generate impressions. A brand may still achieve reach. The numbers can look acceptable on the surface.

But underneath, a more important metric is missing: relevance.

And relevance compounds over time.

The brands building trust with young audiences today are building future customers, future advocates, and future communities. The brands that ignore this shift may not feel the impact immediately, but eventually they find themselves struggling to stay culturally relevant. At that point, catching up becomes far more expensive than staying connected in the first place.

Looking Ahead

I believe the next decade will belong to organizations that genuinely understand young people. Not those that chase every trend. Not those that try to sound younger. And certainly not those that treat Gen Z as a marketing checkbox.

The winners will be the organizations willing to listen before they speak.

At Voyo, that's the mission we're building around. We help brands, campaigns, and decision-makers understand youth culture through data, research, and real-world insight from across the UAE and GCC.

Understanding Gen Z isn't about keeping up. It's about knowing where the future is heading before everyone else does.
Yasmine Dandan
Yasmine Dandan
Co-Founder, Voyo · Youth Insights Consultant, UAE
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